Illinois Medicaid EHR Incentive Program Assistance

Oracle has introduced Java version 8 update 73, which works with all MEDI applications as of March 2016.  If you can login now do not change your Java.In the 3/8/2016 Microsoft Windows update more Java versions are blocked.  If you are getting the message that Microsoft Windows is blocking your Java, you can use the new version.  Microsoft will block all Java 7 versions that are currently available to the public. Microsoft will block Java 8 versions before 8u71. If you do not have one of these versions (8u71, 8u73) and can’t login you will have to change Java. DO NOT use the beta or early release version of Java 9.If your password is over a year old you may be prompted to change your password. This is normal. If you are having problems logging in and your password is over a year old or it has been over 90 days since you used MEDI you may have to change your password. To change password, use the “Forgot Password” button on the MEDI login page. Out of state users call 1-800-366-8768 option 1, option 6 for assistance changing passwords.Microsoft has introduced Windows 10 and a new web browser called Microsoft Edge. Windows 10 has worked with MEDI but the Edge browser will not work. If you upgrade to Windows 10 you will have to use IE 11 mode. The Windows 10 and IE 11 combination has worked in our testing. Google Chrome and Firefox web browsers are not supported.