Illinois Medicaid EHR Incentive Program Assistance

The Illinois Department of Healthcare and Family Services (HFS) has contracted with CHITREC and the Illinois Health IT Regional Extension Center (IL-HITREC) to provide education and outreach for the Illinois Medicaid EHR Incentive Payment Program (eMIPP). As part of the grant, we are staffing a help desk to assist providers with all types of questions about the program. Technical issues can be directed to HFS at [email protected]

Help Desk

Contact the Illinois Medicaid EHR Incentive Help Desk for free-of-charge Attestation, Registration, and Meaningful Use answers
[email protected]
Monday–Friday, 8:30am – 5:00pm

Education and Training


Learn about the first step to joining the Medicaid EHR Incentive Program. Watch the 6-minute on IL Medicaid EHR Incentive Program Registration.

Download a copy of the slides.

The following checklist will help you gather the materials necessary to complete your attestation.

Meaningful Use Attestation Checklist

CMS/MEDI Mismatch:
Fixing the CMS/MEDI Mismatch Error

HFS Training Modules:
Please follow the system requirements below before trying to view the modules.

Illinois EHR Medicaid Incentive Payment Program (eMIPP) Adopt, Implement, Upgrade (AIU)

Illinois EHR Medicaid Incentive Payment Program (eMIPP) Meaningful Use (MU)

Meaningful Use Resources:

What is Meaningful Use?

How to Implement EHRS

Health Information Privacy, Security, and your EHR

How to Attain Meaningful Use

eMIPP Minimum System Requirements

Oracle has introduced Java version 8 update 73, which works with all MEDI applications as of March 2016.  If you can login now do not change your Java.In the 3/8/2016 Microsoft Windows update more Java versions are blocked.  If you are getting the message that Microsoft Windows is blocking your Java, you can use the new version.  Microsoft will block all Java 7 versions that are currently available to the public. Microsoft will block Java 8 versions before 8u71. If you do not have one of these versions (8u71, 8u73) and can’t login you will have to change Java. DO NOT use the beta or early release version of Java 9.If your password is over a year old you may be prompted to change your password. This is normal. If you are having problems logging in and your password is over a year old or it has been over 90 days since you used MEDI you may have to change your password. To change password, use the “Forgot Password” button on the MEDI login page. Out of state users call 1-800-366-8768 option 1, option 6 for assistance changing passwords.Microsoft has introduced Windows 10 and a new web browser called Microsoft Edge. Windows 10 has worked with MEDI but the Edge browser will not work. If you upgrade to Windows 10 you will have to use IE 11 mode. The Windows 10 and IE 11 combination has worked in our testing. Google Chrome and Firefox web browsers are not supported.

Quick Links

Incentive program registration and login:

Illinois EHR Medicaid Incentive Payment Program (eMIPP) Overview: